Privacy & Cookies

Privacy Policy & Cookies Charter

Website: casaalte.pt
Last updated: 21.04.2026

1. Introduction

This Privacy Policy explains how Casa d’Alte (“we”, “us”, or “our”), the operator of the website Casaalte.pt (the “Website”), collects, uses, and protects personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), the Portuguese Data Protection Act (Lei n.º 58/2019, de 8 de agosto), and any other applicable data protection legislation. By using this Website, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

The data controller responsible for the processing of your personal data is:

Casa d’Alte
Address: Rua Isidoro Rodrigues Pontes 4a, 8100 -012 Alte, Portugal
License Number: 101775/AL
E-mail: info[at]casaalte[dot].pt
Phone: +35 196 4551807

If you have any questions about this Privacy Policy or about the way we handle your personal data, please contact us using the details above.

3. Personal Data Collected via the Contact Form

3.1 Categories of Data

When you use the contact form on this Website, we collect the following personal data:
* Full name (required)
* E-mail address (required)
* Phone number (optional)
* The content of your message (required)

3.2 Purpose and Legal Basis

We process this data exclusively to handle your enquiry and to communicate with you in response to your contact request.
The legal basis for this processing is Article 6(1)(b) GDPR (processing is necessary for the performance of a contract or in order to take steps at your request prior to entering into a contract) and/or Article 6(1)(f) GDPR (legitimate interests — responding to user enquiries).

3.3 Data Transmission – No Database Storage

The personal data you submit via the contact form is transmitted directly to the website operator by e-mail. The data is not stored in any database on the server or within any content management system. It exists only in the e-mail inbox of the operator.
You should therefore be aware that the usual security measures applicable to e-mail communication apply. We recommend that you do not send highly confidential information via the contact form.

3.4 Retention Period

Your personal data will be retained for as long as necessary to fulfil the purpose for which it was collected (i.e. to respond to your enquiry) and, where applicable, for as long as required by law. Once the purpose has been fulfilled and no statutory retention obligation applies, the data will be deleted or anonymised.

4. Cookies

4.1 What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They allow the website to recognise your device and remember certain information about your visit.

4.2 Cookies We Use

This Website uses only functional / technically necessary cookies that are required to ensure the proper operation and to improve the user experience of the Website. We do not use any tracking cookies, advertising cookies, or profiling cookies, and we do not track users across other websites.
The cookies used on this Website serve the following purposes:
* Maintaining session state and basic website functionality
* Remembering user preferences to improve your browsing experience (e.g. language settings)

4.3 Legal Basis

Cookies that are strictly necessary for the operation of the Website are placed on the basis of Article 6(1)(f) GDPR (legitimate interests) and in accordance with the requirements of Directive 2002/58/EC as amended (the ePrivacy Directive), transposed into Portuguese law.
Cookies that serve to improve the user experience but are not strictly necessary will be placed only with your prior consent in accordance with Article 6(1)(a) GDPR. You may withdraw your consent at any time by adjusting your browser settings (see Section 4.4 below).

4.4 Managing and Disabling Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.
For information on how to manage cookies in your browser, please refer to your browser’s help documentation.

5. Google Fonts

This Website uses Google Fonts, a web font service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Fonts are loaded directly from Google’s servers. When you visit a page on this Website that uses Google Fonts, your browser establishes a connection to Google’s servers. This results in the transmission of your IP address to Google, which may constitute processing of personal data.
If your IP address is transferred to a Google server in the United States, Google LLC has certified under the EU-U.S. Data Privacy Framework (DPF), which provides an adequate level of data protection in accordance with Article 45 GDPR. In addition, Standard Contractual Clauses (SCCs) pursuant to Article 46(2)(c) GDPR may apply.
The use of Google Fonts is based on our legitimate interest in presenting this Website in a uniform and visually appealing manner (Article 6(1)(f) GDPR). If your browser does not support Google Fonts, a default font from your device will be used.
For more information about how Google processes data, please refer to Google’s Privacy Policy: https://policies.google.com/privacy

6. Your Rights as a Data Subject

Under the GDPR, you have the following rights with respect to your personal data:
Right of access (Article 15 GDPR): You have the right to obtain confirmation as to whether personal data concerning you are being processed and, if so, to receive a copy of that data.

Right to rectification (Article 16 GDPR): You have the right to have inaccurate personal data concerning you corrected without undue delay.
Right to erasure (Article 17 GDPR): You have the right to request the deletion of your personal data where the data is no longer necessary, where you have withdrawn consent, or where the data has been unlawfully processed.
Right to restriction of processing (Article 18 GDPR): You have the right to request the restriction of processing of your personal data in certain circumstances.
Right to data portability (Article 20 GDPR): You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format.
Right to object (Article 21 GDPR): You have the right to object, on grounds relating to your particular situation, to the processing of your personal data based on legitimate interests.
Right to withdraw consent (Article 7(3) GDPR): Where processing is based on consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at the details provided in Section 2.

You also have the right to lodge a complaint with the competent supervisory authority. In Portugal, this is:

Comissão Nacional de Proteção de Dados (CNPD)
Av. D. Carlos I, 134, 1.º — 1200-651 Lisboa, Portugal
Website: https://www.cnpd.pt
E-mail: geral@cnpd.pt
Phone: +351 213 928 400

7. Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your personal data to third parties, except:
* Where required by law or by a court order.
* To our hosting provider, to the extent technically necessary for the operation of the Website (acting as a data processor under Article 28 GDPR).

Our hosting provider is:

Amenworld
Edifício Escritórios do Tejo, Rua do Pólo Sul, Nº 2 – 3ºB-1, Parque Expo, 1990-273 Lisboa
amen.pt

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data transmitted, stored or otherwise processed (Article 32 GDPR). These measures include, where appropriate, the use of HTTPS (SSL/TLS encryption) for data transmission.
However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

9. Children’s Privacy

This Website is not directed at children under the age of 16 years. We do not knowingly collect personal data from children under 16. If you believe that a child under 16 has provided us with personal data, please contact us immediately so that we can take appropriate steps to delete such information.

10. Links to Third-Party Websites

This Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. The date of the most recent revision will always be indicated at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data. Your continued use of this Website after any changes constitutes your acceptance of the revised Privacy Policy.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with European Union data protection law (GDPR), Portuguese national law implementing the GDPR (Lei n.º 58/2019, de 8 de agosto), and any other applicable Portuguese legislation. Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Portugal.